UZCARD shares statistics on appeals received in 2023 through all bilateral communication channels with consumers.
Statistics of individuals’ appeals to the support service via Phone:
Total appeals | Explanations provided | Registered applications | Resolved applications | Unresolved applications |
62 244 | 57 960 | 2 672 | 2 672 | 0 |
Statistics of appeals from commercial bank representatives via electronic document management tools:
Total applications | Resolved |
57 637 | 57 601 |
Statistics of appeals from legal entities via electronic document management tools:
Total applications | Resolved |
2598 | 2 298 |